Payment Policy
At Campworld Bloemfontein, we ensure that every transaction is secure, compliant, and transparent. This policy outlines how payments are handled for orders placed via our official website: https://campworldbloemfontein.co.za
1. Accepted Payment Method
Pay Later (Phone Confirmation)
We currently offer Pay Later by Phone Confirmation:
After checkout, our staff will call you during business hours to confirm your order and provide payment instructions.
You will be able to pay via EFT (Electronic Funds Transfer) or another approved local method, as discussed during the call.
No payment is collected directly on the website.
2. Payment Window & Order Hold
You must complete payment within 2 business days (Mon-Sat) of the phone confirmation.
Failure to arrange payment within this period may lead to automatic cancellation of your order without further notice.
3. Currency
All payments must be made in South African Rand (ZAR).
We do not accept foreign currency or international transfers.
4. Security & Data Privacy
Your information is handled in accordance with the Protection of Personal Information Act (POPIA).
We will never request sensitive payment data such as bank PINs or passwords.
All payment-related communications are conducted by verified Campworld Bloemfontein staff only.
5. Proof of Payment
Once you have made payment via EFT, you must send the proof of payment to our email:
shop@campworldbloemfontein.co.za
Include your Order Number in the subject or message for faster processing.
6. Invoice & Payment Confirmation
You will receive an official invoice once your payment has been received and verified.
Orders are only processed and shipped after payment confirmation.
7. Failed or Rejected Payments
If a payment fails, is incomplete, or cannot be verified, we reserve the right to cancel the order.
Any attempts at fraudulent payment will be reported and may result in a permanent ban from our services.
8. Modifying Payment After Order
If you wish to modify your payment method or schedule after placing an order, please contact us immediately.
Changes may be possible only before payment is completed and the order is dispatched.
9. Refunds
Refunds are subject to our Returns & Refunds Policy and will be processed via EFT to the original bank account used for payment.
Refunds may take 10 business days (Mon-Sat) after approval and confirmation.
10. Contact Us
If you have any questions about payment, feel free to contact us:
Business Name: Campworld Bloemfontein
Address: 36 Krause Street, Oranjesig, Bloemfontein 9301, South Africa.
Email: shop@campworldbloemfontein.co.za
Phone: +27 68 200 9416
Business Hours: 7 AM - 5 PM (Monday-Friday) & Saturday 8 AM - 12 PM (GMT+02:00) South Africa Standard Time (Johannesburg).
Thank you for shopping with Campworld Bloemfontein. We appreciate your trust and are always here to assist with your camping needs.